I just purchased Event Calendar Pro WordPress sight say license key invalid

[Angela]

WordPress says license key invalid …..I didn’t get aggregator I paid for Pro after using the free version the last few weeks.

“There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version. You can check the status of your licenses and download plugins by logging in to your account on theeventscalendar.com. View what’s new with version 1.0.”

[Caroline]

Hi Angela,

Thanks for reaching out, and I’m so sorry for the trouble here! This error message can sometimes occur when a license key for one of our other products, such as Events Calendar PRO, is entered into the license key field for Event Aggregator. Please ensure that you’ve installed the Events Calendar PRO plugin alongside the free version of The Events Calendar and entered your license key into the field that appears for Events Calendar PRO after installing and activating the plugin. You can find directions for setting up Events Calendar PRO on our New User Primer here on our Knowledgebase.

I hope that helps to get you started here! Thanks again for your support, and please don’t hesitate to follow up if there’s anything else that we can assist with!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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