I have bought a new copy of events calendar pro but it is not showing on

[Torin]

Please can you tell me how to upload the license to my website. Also I can now not get into Visual Composer

[Courtney]

Hello Torin

Your license key is automatically applied to your plugins, with the exception of Event Aggregator. You can download the plugins at My Account » Downloads and just in case you still need to manually access your license, visit My Account » Licenses. From there, you can copy/paste it to Events » Settings » Licenses.

For the theme not working:

Hello

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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