I get an error trying to install

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  • #1371419
    lsa0182
    Participant

    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #1372110
    Victor
    Member

    Hi Lauren!

    Thanks for reaching out to us. Let me help you with that issue.

    Are you getting that error when trying to install The Events Calendar or Events Calendar PRO?

    Please try downloading the plugin again from your downloads page > https://theeventscalendar.com/my-account/downloads/ and try again.

    If you still get the error, you can try performing a manual install > https://theeventscalendar.com/knowledgebase/manual-updates/

    You might also want to get in touch with your hosting provider, as the error can be related to your hosting enviroment.

    Please let me know how that goes.

    Thanks,
    Victor

    #1372376
    lsa0182
    Participant

    Hi Victor

    I was able to resolve by making it a ZIP file. Do you know how I would be able to have a reoccurring event show up on the calendar every reoccurring time? I can’t seem to figure out.

    #1372517
    Victor
    Member

    Hi Lauren!

    Good to know you could install the plugin!

    By default, every instance of a recurring event should show up in the calendar. There is a setting that will show only the first instance of each recurring event.

    You can check this setting by going to Events > Settings > General tab and look for the Recurring event instances option.

    Is that what you were looking for? Let me know if you have other questions.

    Best,
    Victor

    #1389123
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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