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I am experiencing a similar problem as described in a previous topic, but I haven’t been able to solve it yet. Here’s a link to the older topic:
Basically, I have a test event created with two types of tickets, each of which are requesting additional attendee information. Unfortunately, the additional information fields never appear when a user increases the ticket quantities.
Our setup is hosted on WP Engine and running WordPress 4.4.2, Event Tickets 4.1.1, Event Tickets Plus 4.1.1, The Events Calendar 4.1.1.1, WooCommerce 2.5.5, and a custom modified version of the Enfold theme v. 3.2 from Kriesi.
My theme has the following files and directories for modifications:
/theme
/tribe-events
/event-tickets-plus
/meta
– text.php
/tickets
/meta
– checkbox.php
– number.php
– radio.php
– select.php
– text.php
/wootickets
– tickets.php
– meta.php
– tribe-events.cssLet me know if I can provide any other information to help troubleshoot this. Thanks.
Hello and welcome to the forums 🙂
Sorry to hear about your troubles. I’d be happy to help figure this out!
First off, can you confirm if the issue still occurs when reviewing our Testing for conflicts? I just want to make sure we’re not dealing with a theme and/or plugin conflict. Let me know and we’ll go from there. Thanks for choosing PRO and have a good rest of your weekend!
Hi Hunter,
I installed Twenty Fifteen and then activated it. The attendee information started working with the Twenty Fifteen theme activated. After a little more digging I figured out that when the ticket quantity is updated in the first theme the change event isn’t called on the quantity field. A bit of jQuery solved the problem.
Thank you.
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