HTTP ERROR 500 (server internal error) on Settings page

[Alan]

Hi,

I have Events Calendar 4.4.2, Events Calendar Pro 4.4.2 and Events aggregator running on WordPress 4.7.2.
The settings page is showing HTTP ERROR 500. I tried to remove all other plugins, switch themes, but the problem persists.

I want to set the option “do not re-import events”. Is there a way I can do that directly in the database?
Thanks

[Geoff B.]

Good evening Alan and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the error 500 message you are receiving.
I would love to help you with this topic.

The first thing I would do is go through the following guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

The most common culprit is the .htaccess file.

I believe that once that is done, you should be able to adjust your settings to your liking.

Also, if you are able to, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts