HTML bug using reccurring events

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  • #1539661
    elrafo
    Participant

    Hello,

    I have a problem with Events Calendar Pro when I am creating Recurring Events. For the content of my event I need to use Cornerstone which is a Page Builder, which is working absolutely fine when I am doing normal events. But when I am creating Recurring Events, the process of copying the HTML is somehow converting accented characters to unicode and adds a “n” before any <ul><li> tag.Here’s the original event:
    http://potopoto.be/CSTM2/corso/lifting-al-viso-e-liposuzione-il-drenaggio-linfatico-manuale-nel-post-chirurgico/2019-02-01/and here’s the recurring event created by the plugin:
    http://potopoto.be/CSTM2/corso/lifting-al-viso-e-liposuzione-il-drenaggio-linfatico-manuale-nel-post-chirurgico/2019-02-08/

    I am thinking that the shortcodes used by Cornerstone are somehow stripped (the green button is gone) in the process of creating the recurring instances.

    I really need to use Cornerstone as it’s really easy to use for my clients but I really needs the recurring events to look fine, so can you help?

    PS: by the way your plugin is fantastic and besides this problem, it works very very well.

    #1540031
    Andras
    Keymaster

    Ciao elrafo,

    Thanks for getting in touch with us.

    I can try to help you with this, but since this can be at least partially caused by a third-party plugin / theme, I might be limited here.

    Can you send me a screenshot of how the event is set up? I would be mostly interested in the main contend part of the event, both in HTML mode and text mode. Something like this: https://cloudup.com/cG72JrhRMSd

    Please also check if the same thing happens if you switch to a default them like twentyseventeen.

    Thanks,
    Andras

    #1540261
    elrafo
    Participant

    This reply is private.

    #1540597
    Andras
    Keymaster

    This reply is private.

    #1541249
    elrafo
    Participant

    Those are not extra characters they are some kind of unicode for accented characters. Also there’s the button which is stripped of any classes.

    this is the normal code for the button:

    <a class="e6002-23 x-anchor x-anchor-button" tabindex="0" href="http://potopoto.be/CSTM2/contatti/?your-subject=Richiesta+Info+Lifting+al+viso+e+liposuzione" style="outline: medium none currentcolor;">
    <span class="x-anchor-content">
            <span class="x-anchor-text"><span class="x-anchor-text-primary">Richiedi Informazioni</span></span>          </span>
    </a>

    and this is the same part from the recurring event copy

    <a class="e6568-23 x-anchor x-anchor-button" tabindex="0" href="http://potopoto.be/CSTM2/contatti/?your-subject=Richiesta+Info+Lifting+al+viso+e+liposuzione" style="outline: medium none currentcolor;">
    <span class="x-anchor-content">
            <span class="x-anchor-text"><span class="x-anchor-text-primary">Richiedi Informazioni</span></span>          </span>
    </a>

    In this case it seems the only difference is the unique identifier.

    But in the case of the unicode problem is there a way I can somehow modify the way your plugin copies the html for the recurring events?

    OK, and for the plan B, is there a way to have the recurring events only visible in the calendar view, and have the links in this view linking to the original page? I think this should be an acceptable plan B.

    So to be clear in the calendar view we will have

    monday date 01

    monday date 02

    monday date 03

    monday date 04

    and all the links go to monday date 01

    thanks again.

    #1541520
    Andras
    Keymaster

    Hi,

    I will need to look into both of the cases, so I need to ask for a bit of patience.

    Thanks,

    Andras

    #1546096
    elrafo
    Participant

    Have you found anything? The solution about publishing in the calendar view all recurring events with links to the main event is somehow acceptable. Can you help me do that? (If you haven’t found anything yet for the other problem)

    #1546234
    Andras
    Keymaster

    Hi,

    To get a fix for the original issue of the extra characters:

    The “n” might be part of the “new line” character as that is “\n”. I would suggest to inform the theme developer about this, so he can take a look at what is happening. With default themes I’m not able to reproduce this, so I believe it is a theme issue.

    all recurring events with links to the main event

    So, if I click on the 3rd instance of an event, that would take you to the page of the first event? Even if the date is of the first event? Is this what you would like?

    A.

    #1546888
    elrafo
    Participant

    For the fix with the original problem, Yes that’s what I thought too, I already wrote them and they told me that is a problem with the plugin. When you tried to replicate the problem with default themes have you tried to do it with some shortcodes inside your events? Like Visual Composer?

    And, let’s say for the plan B, yes this is exactly what I had in mind, this behaviour is totally acceptable. Is there an easy way to do it?

    Just to be on the safe side:
    On this page, http://potopoto.be/CSTM2/corsi/

    all the “test” events links have to go to the original event here:
    http://potopoto.be/CSTM2/corso/test/2018-06-06/

    and not (for instance) to
    http://potopoto.be/CSTM2/corso/test/2018-06-13/

    Also I was wondering, normally, if I have to modify the event AFTER I made the recurring ones. Do I only modify the first one and all the others are changed?

    thanks.

    #1547159
    Andras
    Keymaster

    Hi,

    I haven’t been able to test it with visual composer yet. Also I don’t know what code / items you have included in your post, so I might get different results. I will try to give it a test.

    I tested it with shortcodes from Easy Digital Downloads and there were no issues. I was using the twentyseventeen theme.

    Sorry, from your answer it is not clear what you results were with a default theme.

    As for your plan B, I will need to ask for some time, as I need some help with it.

    In the meantime please share your system information with me in a private reply.

    Thanks,

    Andras

    #1547161
    Andras
    Keymaster

    If you could also share a screenshot of how your event content looks like in the back-end so I can try to re-create, that would be awesome!

    A.

    #1547911
    elrafo
    Participant

    This reply is private.

    #1548229
    Andras
    Keymaster

    This reply is private.

    #1564591
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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