Hi there,
Thanks for getting in touch with us!
Let me say that you should see all tickets created in the back-end in the front-end tickets form. There’s no limitation there!
Maybe the ticket you point out has a start or end sales date set and it’s not showing because it’s not currently on sale? If this is not the case, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.
Please let me know about it,
Best,
Nico