Home › Forums › Welcome! › Pre-Sales Questions › How to remove all traces of plugin and install fresh in Total theme
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Support Droid.
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September 21, 2017 at 5:29 am #1352527
Kirsch
GuestHello (ref topic https://theeventscalendar.com/support/forums/topic/how-to-completely-remove-all-traces-of-plug-in-and-install-a-fresh-version/)
As read in ref topic it seems not easy to re-install Events calendar from scratch.
In addition I use the Total theme where Events calendar seems deeply integrated : In plug-in section of WP I have no Events calendar folder ! Is that OK ? On an other site I tested, using the standard WP Twenty seventeen theme there is one.After having played around with colours in theme and plug-in and tested some functionalities, Because of other problems like empty event page when clicking in calendar to see details, black Day bar, etc. I really would like to get rid of all the settings in Events calendar and restart with a fresh virgin install of that very attractive plug-in.
Calendar test page : https://paroisse-en-mornantais.catholique.fr/agenda/
Anybody has done that ? Or knows how ? Thanks for advice.
September 21, 2017 at 5:04 pm #1353097Caroline
MemberHi Kirsch,
Thanks for taking the time to reach out to us here! Unfortunately, we aren’t able to provide detailed support for issues related to the use of premium themes, as our support team members do not have access to these themes for testing purposes. By default, The Events Calendar will always install to the directory /wp-content/plugins/the-events-calendar/. Any custom installations or theme-specific integrations that relocate the plugin files to a separate location are officially unsupported by us. I’d suggest reaching out to your theme’s developer for more information on how to remove your theme’s TEC integration and perform a clean install!
I’m so sorry that we’re not able to assist further here–we wish you the best of luck in getting things resolved, and we look forward to seeing you back here very soon! 🙂
October 13, 2017 at 9:35 am #1363340Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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