How to disable login to purchase or sign up for event

[Myla]

Users have to register or login before signing up for an event or purchase it. How do I disable it? Apparently, it didn’t require to login to buy or sign up for an event previously. Thanks in advance.

[Geoff B.]

Good evening Myla and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the fact that a login seems to be required for your customers to be able to buy tickets.

I would love to help you with this topic.

As a first troubleshooting step, even though you already sent valuable system info, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, I believe you might want to check if the following option is checked:

Under WooCommerce > Settings > Checkout look for the “Enable guest checkout” checkbox

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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