How To Change "You'll receive your tickets in another email" From Order Email

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  • Author
    Posts
  • #1152479
    Bill
    Participant

    Hi Everyone,

    After researching this issue in the forums we found three forum posts related to our topic, however, in each case a different question(s) arises.

    Forum Post #1
    The question we have in this case: If we make the change to the core classes/class-wootickets.php won’t this get changed when a new update comes through? Since this forum post is from 2014, has anything changed?

    Forum Posts #2
    This does appear to be resolved, however, it addresses the problem using code in the functions.php

    Forum Posts #3 and Forum Posts #4
    This appears to have resolved the problem, however, was specific to disabling the tickets email and removing the text copy. Hard to tell if there is an option to only address the text copy.

    What is our best option to ONLY changing the text copy?

    Why isn’t this a feature managed within Woocommerce > Settings > Emails or for that matter Events > Settings?

    Thanks for your help.

    #1152569
    Geoff
    Member

    Hi Bill and thanks for writing in — I also appreciate the summary of thread you checked out!

    Here’s a snippet that should do the trick. It is specifically targeted to the WooCommerce order email:

    https://gist.github.com/geoffgraham/50b93c7db1791b213dedfa9ac7a01322

    Add your custom text inside the quotes in this line:

    $text = "";

    If you leave it blank, then the message will be hidden. If you fill it in, then it will return what you place in there. Here’s a screenshot of the changed text when I tested it out.

    Will this work for you? Please let me know. 🙂

    Cheers!
    Geoff

    #1152772
    Bill
    Participant

    Hi Jeff,

    Thank you very much. Hope this thread helps someone else out too.

    I’m marking this thread as being resolved.

    #1152809
    Geoff
    Member

    My pleasure! So glad this did the trick and I appreciate you following up to let me know.

    Cheers and have a great day. 🙂

    Geoff

Viewing 4 posts - 1 through 4 (of 4 total)
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