How do I cancel my subscription to Events Calendar Pro?

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  • February 12, 2018 at 7:21 am #1450687
    Betty Turner
    Participant

    I purchased this on February 7 and read that I could cancel within 30 days. Please tell me how to do that.

    February 13, 2018 at 3:32 am #1451463
    Courtney
    Member

    Hi Betty

    I’m so sorry we weren’t the right solution. I did review your account to see if we missed supporting you in some manner, but don’t see any previous support requests. Is there anything I can assist you with to make this work?

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/. s

    Thanks
    Courtney 🙂

    March 7, 2018 at 8:35 am #1472221
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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