Header

[doug]

The header looks a little wonky. How can this be fixed?

http://www.insightstoronto.com/events

[George]

Hi Doug,

Thank you for reaching out. These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

It doesn’t currently appear that you have a premium license with us. If this is wrong, and you do have a premium license with us, then apologies for my misunderstanding! In this case, please log into the account on this site that has your premium license, and then post this question in a premium support forum.

If you indeed do not have a premium license, then please post your question in our free support forums here → http://wordpress.org/plugins/the-events-calendar

We check those forums a bit more than once per week, so hopefully we will be able to get to your question there.

Thank you,
George

PS

As for this specific issue, it looks to be caused by your current theme. I would recommend activating a default theme like Twenty Twelve or Twenty Sixteen, and then seeing how the calendar looks in that theme.

If issues persist in that default theme, then leave the default theme active and proceed with the rest of the steps outlined on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on the header appearance after each step. This process will reveal if there is a plugin on your site causing the issue, which may be the case if the theme is not the culprit.

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