Have 1 Ticket with Multiple Price Levels

[sargeanimals]

Hello,

I have an event coming up where we’re selling different sponsorship levels. I’ve attached a flyer so you can see what I’m talking about. Now there are 7 different levels in which the user can buy. All levels ask the same questions to the user.

When creating a ticket, I see a price field. Do I need to create a separate ticket for each sponsorship level? Or can I just create a sponsorship ticket and the user select their sponsorship level and cost through a drop-down using Attendee Information?

Thanks

[Sky]

Hi there!

Thanks for reaching out. I will try to help with your question.

If each sponsorship level has a different price, you will need to create a separate ticket for each. The good news is that the custom fields you create for one ticket can be reused for other tickets, so you won’t have to recreate them for each one. When creating a custom field, there is a checkbox at the bottom that says “Save this fieldset for use on other tickets?” Just check that for each field on the first ticket, and they will be available to use within the others.

Hope that helps! Please let me know if you have any other questions about this.

Thanks,
Sky

[sargeanimals]

Ok a few other questions:

What if I want to sell t-shirts they can add to their ticket. Do I make the t-shirts a ticket?

This event is a bit tricky. It’s a dog walk, and you pay $15 per dog to join the event. So one person could walk two dogs. Would they have to buy 2 tickets? They’ll not technically attendees.

[Sky]

Hi again,

You would need to make the t-shirt a product in WooCommerce. There are plugins available for WooCommerce that would allow you to bundle products together. You may be able to create a bundle that includes both a ticket and a teeshirt. Or, you could just keep them as separate products, I guess.

If the price is different for depending how many dogs there are, you might create tickets for “1 dog” “2 dogs” etc. Not sure what the most amount of dogs people are likely to register, but this may get tricky if people are showing up with a dozen dogs, requiring 12 or more separate tickets.

Hope that helps!

Thanks,
Sky

[sargeanimals]

This reply is private.

[sargeanimals]

Hello,

so I had to create t-shirts as a “ticket” for the event, as the T-Shirt is an item that’s sold separately from the ticket (you don’t receive one with your admission ticket). I made the t-shirt size a dropdown in the Attendee Information.

Now the issue here is this attendee information is NOT showing up on my Woocommerce orders or Woocommerce exports. It only shows up when I view the attendee list from the event edit page.

So am I right that you CANNOT see Attendee Information answers from registered attendees on Woocomerce reports? That seems a bit off.

[Sky]

Hi again,

The attendee information is not shown in WooCommerce by default. However, we have a free extension that allows you to do that! Check it out: https://theeventscalendar.com/extensions/add-event-and-attendee-information-to-woocommerce-order-details/

Let me know if that helps.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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