google map not showing on venue page

[Aldea]

hello,
yes, i know i’m not the first one with this problem and i’ve read all the topics but no luck.

here’s an example: clujlife.com/locatie/sala-polivalenta-cluj-napoca/

any suggestions?
thank you

[Patricia]

Hey Aldea,

Thank you for reaching out to us!

I’m very sorry to know about this issue you are experiencing. To get started, can you please check if:

1- In Events-> settings-> Map Settings the “Enable Google Maps” option is active?
2- While editing a venue, is the “Show Google Map:” option enabled?

With these options enabled, Google map should display properly in the venue page.

If the issue persists, please let me know and I’ll be happy to further investigate your case!

Regards,

Patricia

[Aldea]

Hi Patricia,
Yes, both options are enabled. I checked the API, i’ve read all the issues on the forum, still no solution…

Thank you.

[Patricia]

Hi Aldea,

Thanks for your confirmation on this!

I believe there’s a conflict occurring here and causing this issue you are experiencing. Can you please follow this tutorial to determine if a conflict is happening and find out what is causing it?

Also, can you please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while accessing your venue page? All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

Let me know your test results or if you have any other questions in the meantime!

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts