Google Map not showing

[nancytimper]

Updated to Version 4.6.11.1 and now the Google Map for the event’s venue is only a gray box. I have checked settings and Google Maps are turned on.

[Courtney]

Hi Nancy

When reviewing your site’s Javascript errors, ( Using Your Browser to Diagnose JavaScript Errors ), I can see that your site does not have a Google Maps API enabled. Can you follow the steps here: https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/.

Let me know if this resolves the problem.

Thanks
Courtney 🙂

[nancytimper]

Thanks, that did the trick. I am a little confused in that other sites I manage have TEC beyond v4.2 and the maps are still working!

Also, can I use the same API key on multiple sites or does each site need it’s own?

Many thanks,
Nancy

[Courtney]

Hi Nancy

That is odd. I wonder, are the other sites using different themes?

It is not advised to use the same key on multiple sites.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts