Google Map don't display

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  • #1332500
    Javier
    Participant

    Hi, google maps don’t work on my site, i added the API key and still nothing.

    https://www.ignaciano.cl/programa/ejercicio-espiritual-2-dias-octubre/

    The console doesn’t show any error.

    Thanks!

    #1333116
    Geoff B.
    Member

    Good evening Javier and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the Google Maps not displaying on your install. Yikes!
    I would love to help you with this topic.

    Here are the recommended next troubleshooting steps to see what is causing this. Please check after every step:

    1. Even though you have setup your Google Maps API key, please make sure you read the following in great details as APIs requirements are far more severe nowadays.
    2. Go to the Casa Macul venue and make sure that the “Use latitude + longitude” setting is checked
    3. Google the venue name (Casa Macul) and use Google’s exact address format (Los Plátanos 4267, Macul, Región Metropolitana, Chile) in the Venue screen
    4. Walk over to Events -> Settings -> General and look for a “Merge duplicate venues” button. If there is one, click on it
    5. Although this might sound counter intuitive, temporarily remove the Google Maps API key for Events -> Settings -> APIs
    6. Try temporarily reverting back to a default WordPress theme such as twenty-sixteen

    Let me know how that goes.

    Best regards,
    Geoff B.

     

    #1333118
    Geoff B.
    Member
    #1343169
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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