Google map do not show up

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  • June 9, 2017 at 1:57 am #1295659
    hildesheimerallgemeine
    Participant

    Hello,
    on a single event view (you can choose every event to see a example) the google map does not show up.
    I got the API-Key, its enabled and we got no special template for it.

    Its getting really frustating when a plugin got so many bugs out of nowhere.

    Please check it asap because its a function many users use.

    Cheers,
    Betim

    June 10, 2017 at 5:20 pm #1296323
    Courtney
    Member

    Hello Betim

    Does this issue happen when using a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

    What happens when you disable all other plugins, per our Testing for Conflicts guide (https://theeventscalendar.com/knowledgebase/testing-for-conflicts/).

    Do you have the API key installed in only 1 location in your site? Some themes also include a Google Map API setting, and using both can create conflicts.

    I hope we can narrow this down quickly for you.

    Thanks
    Courtney 🙂

    June 19, 2017 at 6:51 am #1299955
    hildesheimerallgemeine
    Participant

    This reply is private.

    June 21, 2017 at 7:07 am #1301016
    Courtney
    Member

    Hello Betim

    Can you try to delete the plugins from your site and reinstall them?

    Let me know if this works.

    Thanks
    Courtney 🙂

    July 13, 2017 at 9:35 am #1320599
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    July 25, 2017 at 10:59 am #1325930
    Courtney
    Member

    Hello Betim

    Sorry that this thread auto-closed. Were you able to delete the plugins from your site and resintall them? Did that resolve the issue? If not, were there updates available to try as well?

    Thanks
    Courtney 🙂

    August 16, 2017 at 9:35 am #1336077
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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