Google ICS Url import not bringing in current events

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  • #1349373
    raldesign
    Participant

    Using the event import function for a Google calendar .ics URL will only import calendar events starting in March of 2019, not anything before that date. I’ve cleared out all calendar events more than once & tried the import & it does the same thing. Any suggestions to get this working for the client ASAP?

    #1349422
    Courtney
    Member

    Hello

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

    Also, double check for any other updates available (Dashboard » Updates).  We recommend doing this on a staging server.

    Please let me know if the issue still persists after these tests. If so, also send in the link to your .ics file for us to test with.

    Thanks
    Courtney 🙂

    #1360419
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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