Glitch with upgrade

Home Forums Calendar Products Events Calendar PRO Glitch with upgrade

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1105546
    jamie atherton
    Participant

    Hi There ,
    I just updated to the latest version of the events calendar on Avada and now I am seeing an error message on the front end (see below). Can you please help ASAP as it now looks daft.
    Thanks,Jamie

    #1105773
    Geoff B.
    Member

    Good evening Jamie and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about  the error message creeping up after the upgrade.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you tell me if there is a /tribe-events/ folder located in your WordPress theme’s directory ?

    Finally, does the problem disappear if you temporarily switch back to a default WordPress theme ?

    Best regards,

    Geoff B.

    #1111542
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Glitch with upgrade’ is closed to new replies.