Given the wrong download

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  • #1180417
    Michael
    Participant

    Hello,

    I purchased the Importer Bundle yesterday, but I was given the “Event Tickets” plugin, rather than the “Event Aggregator” plugin that was advertised as part of the bundle.

    Also, the Google Map feature is showing a JavaScript error.

    Thank you,
    Michael Miller

    #1180880
    Geoff B.
    Member

    Good afternoon Michael and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the apparent plugin mix-up.
    I would love to help you with this topic.

    Can you send me a screenshot of what you see when you go to the https://theeventscalendar.com/my-account/downloads/ page ?

    Secondly, Event Aggregator is actually not a separate plugin. It is bundled within our the Events Calendar plugin.

    To get it to work, simply do the following: https://theeventscalendar.com/knowledgebase/new-user-primer-event-aggregator/

    Finally, in regards to the Javascript error, could you go through the following: https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/ and https://theeventscalendar.com/knowledgebase/google-maps-not-showing-up/ ?

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1191383
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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