Getting white screen on events page and when creating a new event in WP

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Home › Forums › Calendar Products › Community Events › Getting white screen on events page and when creating a new event in WP

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  • February 25, 2017 at 3:06 am #1245729
    Melissa
    Participant

    We are unable to create an event. We also cannot view our events any more. This seems to have occurred after upgrading to the newest version of Events Calendar & Pro.’. We have the latest version of WP. On running debug the following error was displayed when trying to create a new event:

    Notice: /home/arthritis.org.nz/wp-content/plugins/events-calendar-pro/src/deprecated/TribeEventsPro.php is deprecated since version 3.10! Use Tribe__Events__Pro__Main instead. in /home/arthr1t1snz2016/arthritis.org.nz/wp-includes/functions.php on line 3956

    Notice: /home/arthr1t1snz2016/arthritis.org.nz/wp-content/plugins/events-calendar-pro/src/deprecated/TribeEventsPro_RecurrenceInstance.php is deprecated since version 3.10! Use Tribe__Events__Pro__Recurrence__Instance instead. in /home/arthr1t1snz2016/arthritis.org.nz/wp-includes/functions.php on line

    Any help would be appreciated! This is a charity website which relies heavily on this plugin working for it’s visitors, so we really need this working quickly.

    Thank you!

    February 25, 2017 at 11:57 pm #1245978
    Melissa
    Participant

    I have increased the php allocated memory and this seems to have resolved it!

    February 26, 2017 at 4:03 pm #1246075
    Melissa
    Participant

    I thought this was resolved, but it’s now doing it again. Any assistance would be great!
    Thanks

    February 27, 2017 at 8:03 pm #1246626
    Zach Tirrell
    Keymaster

    Hi Melissa,

    That PHP Notice is typically indicative of some older functions in our code being called. The most likely culprit for this would be a customization. If you are aware of any that you have done or have been done for you, your first step would be disabling those and seeing if the issue goes away.

    It is also possible that the customization is coming from your theme. You may be best off going through our guide for Testing for conflicts to see if you can identify where this is coming from.

    March 21, 2017 at 9:35 am #1257412
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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