Getting rid of old customized Events Calendar Pro, Installing New Plugin Issues

[Amy]

For the past few years, our website has been using a customized version of Events Calendar Pro. Last year we discovered that the customization were no longer compatible with the newest version of the plugin. We decided to get rid of that plugin, and purchase a new Events Calendar PRO + Community Events Plugin, and just use the standard settings with no customizations. Basically, we wanted to start from scratch.

I followed all of the instructions to install Events Calendar, Events Calendar PRO, and Community Events. When I click on “Calendar” under The Events Calendar on my wordpress plugins page, the Events page says “Sorry, but the page you were trying to view does not exist. It looks like this was the result of either: a mistyped address; an out-of-date link.”

I also noticed that all of the events, venues, etc from our old, customized Events Calendar Pro is still on my wordpress admin page. Even the Community Events form has all of the old information, and I do not know how to update this.

I think what needs to happen is the old programming needs to be removed from our website. Is this something you do??? Or do I need to get a third party programmer involved???

Thank you for your help.

[Trisha]

Hi, Amy!

Thanks for reaching out and thanks for being such a loyal customer ?

It does sound like you’ll need some developer help with the conversion. We don’t offer that as part of our service but we have a list of recommended developers here:  https://theeventscalendar.com/knowledgebase/find-a-customizer/

Definitely keep us posted if any other questions come up and we’d be happy to help.

Cheers,
Trisha

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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