Getting an Undeclared Time Zone error when exporting list view to Outlook.

[Philip Greene]

Outlook error message reads as such

Tasks internet calendars reported error (0x0004001A) The VEVENT : “Event Name” defined near line 51, contains a property that references an undeclared time zone with a TZID America/New York, Outlook found an approximate replacement, but note that some of your appointments may be off by an hour. Double click to open this item.

[Geoff B.]

Good evening Philip and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the issue you have been experiencing with trying to import the .ics file in Outlook.
I would love to try to help you with this topic.

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

It would also be great if you could provide me with a screenshot of your timezone settings for both WordPress and the Events Calendar (found under Events -> Settings)

Finally, could you tell me what are the steps you are following to import the ics file in Outlook ?

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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