Front End Add Tickets Not Working

[Jonathan]

Hello

For some reason, I cant seem to figure out why the add tickets option wont show up in the front end.

can you please take a look at the options in my test site

thank you

website : http://e18.049.myftpupload.com/

Please advise

[Geoff B.]

Good afternoon Jonathan and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing up in the front-end.
I would love to help you with this topic.

Before we continue, I had to delete your credentials for security reasons. I would recommend sharing these only in private replies if possible. Furthermore, the credentials actually did not work when I tried them.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Just a reminder, to be able to show the add tickets option in the front-end, you need:

1. the Events Calendar free plugin
2. the Event Tickets free plugin
3. our Event Tickets Plus premium add-on
4. our Community Events premium plugin
5. our Community Tickets premium plugin

If possible, could you also provide me with some dummy temporary credentials on your site so that I can try the Community Add functionality ?

Have a good week-end,

Geoff B.

[Jonathan]

This reply is private.

[Jonathan]

Hey..can I please have some assistance with this topic..

I wasted an entire weekend..

I purchased practically every plugin to achieve this a long time ago and have yet been able to put it to work the way I want to.

Now that’s Im getting started, I really just want to front-end user experience to be as simple as possible.

Can you please take a few minutes and help me out today

Thank You

[Geoff B.]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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