Form to collect information for each attendee does not display in event page

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  • #1229931
    Nico
    Participant

    Hi

    We set up a ticket with fieldset to collect information for each attendee during registration ; following this tutorial https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

    Everything works fine: user are able to buy 1 or more tickets, the attendee list can be found in admin report etc… however, we do not collect any information for extra attendee when someone purchase 2 or more tickets. On the event page, we do not see any form to collect this info http://www.nucaofdc.org/event/fifth-anniversary-celebration-dinner/

    Are we missing a step or settings, or could it be a conflict with our theme?

    Thanks for any help.

    #1230017
    Nico
    Participant

    This was a conflict between enfold theme and event ticket plus. Using this thread (http://www.kriesi.at/support/topic/conflict-with-event-calendar-attendee-information/) I fixed the issue adding some jQuery

    $('.quantity').on('click', 'input[type="button"]', function(){
            $('.quantity input[type="text"]').trigger('keyup');
        });

    Hope this helps.

    #1230084
    Geoff
    Member

    Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help. 🙂

    Cheers and have a great day!

    Geoff

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