Help Desk

Follow up to refund and subscription cancellation request

  • Topics: 2
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    Hi guys,

    I recently put in a request for a refund and cancellation of Event Tickets Plus, but missed your reply and so the action was not initiated.

    Please could you process the refund and cancel the subscription, as requested previously.

    Many thanks,

    Matt Long

    Subscription:
    https://theeventscalendar.com/my-account/view-subscription/1583952/

    Previous support request:
    https://theeventscalendar.com/support/forums/topic/email-confirmation-of-money-back-request/

    Posts: 6513
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    Hey Matt

    I’ll check in with our refund representative and get back to you shortly.

    Thanks
    Courtney 🙂

    Posts: 6513
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    Hi Matt

    We’ve received your request. Funds should reach your account within 5 – 10 business days.

    Thanks
    Courtney 🙂

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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