Email confirmation of money-back request

[pavpub]

Hi,

I have requested a refund inline with your 30-day money back guarantee. After making the request, there was an onsite message about the request taking time to process, but I have not received an email confirming the refund will be processed. Also, the subscription is still showing as live in My Account, and I can’t find a way of cancelling.

Could you please confirm you have received the request, for order number: #1583952

Many thanks.

[Brendan]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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