flex slider problem with The Events Calendar

[Alpay]

hello
we are using event calender pro but this plugin does not work properly with our web site’s flex slider plugin
we disabled event calender pluging now but if you want me to to active it i’ll do it.
http://www.merihkenet.com is our web site
thank you

[George]

Hey Alpay,

Sorry to hear about this!

Can you, indeed, reactivate Events Calendar Pro temporarily on your site so that we can investigate the conflict more closely?

Once you’ve done so, can you share a link to a specific page on your site where the conflict is happening?

Thank you!
George

[Alpay]

ok
the calendar plugin aktivated.
Slider not work

Ana Sayfa

[George]

Thank you @Alpay!

I could not see a broken FlexSlider on your homepage—can you share a link to a page that has broken FlexSlider literally on the page itself? I will look at the broken slider firsthand and try to see what the issue is.

Thank you!
George

[Alpay]

how can i send you a screenshot .. main page slider is not working properly 🙁

[George]

Hey Alpay,

You can share screenshots by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

However, please also link directly to the page that is in your screenshot—I have not found a FlexSlider on your site, so if you can link to where there’s a FlexSlider on your site I will check it out. A screenshot will not help me identify a bug, unfortunately. 🙁

Thank you!
George

[Alpay]

Ok
https://app.box.com/s/cx9xmiy4csxpf3p2hkqgp22i3mapf2lv this is when i activate The Events Calendar plugin
http://www.merihkenet.com is the adress
https://app.box.com/s/e4of8d65ugzs7bqb5tp7u71s4fzkqs7a this is when i don’t activate The Events Calendar
slider is broken when plugin is active
this is what i mean 🙁
Sorruy for my english

[George]

Thank you Alpay!

Is there any chance you can leave the broken slideshow on your homepage temporarily?

I know that this is not an ideal thing to do—but it is just temporary, and there is unfortunately no other way I can investigate this bug than to see the broken slideshow firsthand.

Let me know if you can do this—reactivate The Events Calendar and Events Calendar Pro on your site, and leave the BROKEN FlexSlider up on your home page. I will work quickly and inspect it and try to spot the specific problem.

I’m sorry for the trouble, @Alpay!

— George

[Alpay]

now event calendar is active on web site.. you can work on it :)) my customer is making trouble can you help me quickly
Thank you

[George]

Hey @Alpay,

Thanks for this!

I could not identify any problems on your site, so I’m wondering—while The Events Calendar and Events Calendar Pro are still activated on your site, do any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might be quite useful here.

Let me know if you do this testing and, if so, what you find!

---

Also, can you post your system information here? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

You entered “http://imgur.com/a/rwx3i” as your site’s system information, but when I go to that URL it is a “404 not found” page. 🙁

Thank you for your patience!
George

[Alpay]

http://www.merihkenet.com/wp-rinhost
user : [REMOVED BY ADMIN]
pass: [REMOVED BY ADMIN]
i created a user for you can you pls help me like this way
my customer is suffring and i don’t have an idea of what you are saying 🙁
Thank you

[George]

Hey Alpay,

I removed the login information you posted because we cannot log into customer sites for any reason.

I’m sorry about the issues here!

If you cannot make the troubleshooting steps I recommended above, then there is unfortunately little else we can do here. The problem is ultimately coming from your theme and/or the FlexSlider plugin specifically. It is not getting the right content for its slides—I would recommend contacting the support folks for your theme and/or for FlexSlider for further assistance.

I am sorry about the impasse here—please let me know what you think.

Sincerely,
George

[Alpay]

ok ..
i changed wp-config.php file and change this line of code:
1

define(‘WP_DEBUG’, false);

to this:
1

define(‘WP_DEBUG’, true);
nothing changed
before i setup your plugin mu slider was working so nothing about slider plugin or theme .. it is about event calender plugin

[Alpay]

can we skype ?
when i change debug code on my web site i see many code i can not stay with all these codes on mainpage
now plugin is not active so my slider is working if you are online may be we can talk on skype so we can find some quick solution
Thank you
my skype is ayca.ogus1

[George]

Hey @alpay,

I”m sorry, we cannot skype or provide phone support. I would recommend reporting these issues to the FlexSlider support team and/or to your theme developer.

The problem appears to be that your FlexSlider integration is grabbing the wrong post IDs and such for its slider construction….

I’m sorry to disappoint, @alpay!
George

[Author]

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