first event problem

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  • #1125717
    Christophe
    Participant

    Hi,
    I have a problem with the list of upcoming events of the home page of my site.
    The first event is always without location and the link ‘read more’ (“En savoir plus”) doesn’t work.
    Could you help me to solve this problem.
    Thanks
    Christophe

    #1126121
    George
    Participant

    I’m sorry to hear about this, @Chrisophe!

    That is an odd issue—to help us investigate, can you post your site’s “System Information”? Here’s how to do that ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    This problem may, unfortunately, be one with your theme. 🙁 I only mention this because I cannot recreate the issue in any of my own site’s front-end views, and it seems like your theme is providing many custom events layouts and such. So its code may be the culprit here.

    1. For now, share your “System Information” as mentioned above.

    2. Can you clarify how this row of three events is made? Are you using a shortcode to do it, for example? A theme option? Any detail here is much appreciated. Share screenshots of the way you are configuring this, too, if possible. (You can do so by uploading the screenshots to this thread. If you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.)

    Thank you!
    George

    #1126888
    Christophe
    Participant

    Hello Georges,

    Thank you for your reply.

    This row of three events is present on the Home page when you buy the theme. The free version of Event calendar is given with the theme. I’ve bought the Pro version of Event calendar after.

    It is made with a line of code that can be changed, costumized. It was all in English. I have made the translation into French.

    [upcoming_events_full display_posts=”3″ desc_limit=”50″ read_more_text=”En savoir plus” ] (see file code 1)

    When you click on “Triduum”, it works. It is when you click on the next link (“En savoir plus” : “Read more” in English) thant it doesn’t work (see file code 2). And the adress doesn’t appear (see file code 3).

    I send you screenshots of the code.

    Here are my System Information.

    Thank you,

    Christophe

    HOME URL
    http://www.sanctuairesdebeauraing.be
    SITE URL
    http://www.sanctuairesdebeauraing.be
    INSTALL KEYS
    events-calendar-pro = 5fce33491ebd6631c4aaf87d96a5e8f59c33688c
    WORDPRESS VERSION
    4.5.2
    PHP VERSION
    5.4.45-0+deb7u3
    PLUGINS
    Gravity Forms version 1.9.19 by rocketgenius(http://www.rocketgenius.com)
    bbPress version 2.5.9 by La communauté bbPress(http://bbpress.org)
    Block Bad Queries (BBQ) version 20160328 by Jeff Starr(http://monzilla.biz/)
    Theia Sticky Sidebar version 1.4.0 by WeCodePixels(http://wecodepixels.com/?utm_source=theia-sticky-sidebar)
    Checklist Plugin for WordPress version 1.1 by Epic Plugins.com(http://www.epicplugins.com)
    The Events Calendar PRO version 4.2 by Modern Tribe, Inc.(http://m.tri.be/20)
    Facebook Widget version 4.1 by Milap Patel(http://patelmilap.wordpress.com/)
    GD bbPress Toolbox version 4.2.0.1 by Milan Petrovic(https://www.dev4press.com/)
    Gonzales version 1.0.4 by Tomasz Dobrzyński(https://tomasz-dobrzynski.com)
    Gravity Forms Multilingual version 1.3.9 by OnTheGoSystems(http://www.onthegosystems.com/)
    Gravity Forms Authorize.Net Add-On version 2.2 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms Coupons Add-On version 2.2 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms PayPal Standard Add-On version 2.6 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms PayPal Payments Pro Add-On version 2.0 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms PayPal Pro Add-On version 1.6 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms User Registration Add-On version 3.3 by rocketgenius(http://www.rocketgenius.com)
    Migrate ICanLocalize Translation to WPML 3.2 version 1.1 by OnTheGoSystems(http://www.onthegosystems.com/)
    Imagify version 1.5.4 by WP Media(http://wp-media.me)
    Imsanity version 2.3.6 by Jason Hinkle(http://verysimple.com/)
    Lazy Load XT version 0.5.3 by Davo Hynds(http://www.mightybytes.com/)
    Plugin Security Scanner version 1.4.1 by Glen Scott(http://www.glenscott.co.uk)
    Prayer Engine version 1.6.1 by Eric Murrell (Volacious)(http://theprayerengine.com)
    Regenerate Thumbnails version 2.2.6 by Alex Mills (Viper007Bond)(http://www.viper007bond.com/)
    Facebook Like Box version 2.1.0 by Prem Chandra Tiwari(http://www.freewebmentor.com)
    PDF Wizard – Responsive FlipBook WP Extension version 1.2.1 by MassivePixelCreation(http://codecanyon.net/user/mpc)
    Responsive FlipBook WordPress Plugin version 2.3 by MassivePixelCreation(http://codecanyon.net/user/mpc)
    Slider Revolution version 5.2.5.1 by ThemePunch(http://themepunch.com)
    WPML Multilingual CMS version 3.4.0 by OnTheGoSystems(http://www.onthegosystems.com/)
    SumoMe version 1.13 by SumoMe(http://www.SumoMe.com)
    Church Shortcodes version 1.06 by SoftWebMedia(http://themeforest.net/user/Softwebmedia)
    Meta Box version 50 by Rilwis(http://www.deluxeblogtips.com)
    Sidebar Generator version 50.1 by Kyle Getson(http://www.kylegetson.com)
    Testimonials Showcase version 1.3.3 by Carlos Moreira(http://cmoreira.net)
    The Events Calendar version 4.2 by Modern Tribe, Inc.(http://m.tri.be/1x)
    Timetable Responsive Schedule For WordPress version 3.6 by QuanticaLabs(http://codecanyon.net/user/QuanticaLabs/portfolio?ref=QuanticaLabs)
    TinyMCE Advanced version 4.3.10.1 by Andrew Ozz(http://www.laptoptips.ca/)
    Testimonials WordPress plugin version 1.8 by husamrayan
    QueryLoop Private Content version 1.0.3 by Elio Rivero(http://queryloop.com/)
    Varnish HTTP Purge version 3.8 by Mika Epstein(http://halfelf.org/)
    Visitor Maps Geolocation Addon version 1.0 by Mike Challis(http://www.642weather.com/weather/scripts.php)
    Visitor Maps and Who’s Online version 1.5.8.10 by Mike Challis(http://www.642weather.com/weather/scripts.php)
    WooCommerce Gateways Country Limiter version 1.2 by OnTheGoSystems(http://www.onthegosystems.com)
    WooCommerce Multilingual version 3.8 by OnTheGoSystems(http://www.onthegosystems.com/)
    WooCommerce version 2.6.0 by WooThemes(https://woothemes.com)
    Importateur WordPress version 0.6.1 by wordpressdotorg(http://wordpress.org/)
    Yoast SEO version 3.3.0 by L’équipe Yoast(https://yoast.com/)
    WP All Import version 3.3.7 by Soflyy
    WP Google Map Pro version 3.3.6 by flippercode(http://www.flippercode.com/)
    WP Rocket version 2.8.5 by WP Rocket(http://www.wp-rocket.me)
    WPML All Import version 2.0.2 by OnTheGoSystems(http://www.onthegosystems.com/)
    WPML CMS Nav version 1.4.18 by OnTheGoSystems(http://www.onthegosystems.com/)
    WPML Media version 2.1.21 by OnTheGoSystems(http://www.onthegosystems.com/)
    WPML Sticky Links version 1.3.18 by OnTheGoSystems(http://www.onthegosystems.com/)
    WPML String Translation version 2.3.8 by OnTheGoSystems(http://www.onthegosystems.com/)
    WPML Compatibility Test Tools version 1.0.1 by WPML Development Team(http://wpml.org)
    WPML Translation Management version 2.2.0 by OnTheGoSystems(http://www.onthegosystems.com/)
    YouTube widget responsive version 1.3.1 by StefanoAI(http://www.stefanoai.com)
    NETWORK PLUGINS

    MU PLUGINS
    Auto Updates Config
    Clean Header version 1.0 by Jonathan Buttigieg(http://www.jbuttigieg.net)
    Disable XML-RPC version 1.0.1 by Philip Erb(http://www.philerb.com)
    Disallow PHP execution from “PHP Execution” plugins like by Julio Potier
    disallow_emoji.php version 1.2 by WP Serveur(https://www.wpserveur.net)
    File Edit Forbidden by Julio Potier
    Filter HTTP_X_… headers to avoid web attacks by Julio Potier
    fonction-optimisation-wp.php version 1.2 by WP Serveur(https://www.www.wpserveur.net)
    info-login-wps.php version 1.2.15042016 by WP Serveur(https://www.www.wpserveur.net)
    Menu admin bar wps version 1.2.01032016 by Benoît de WP Serveur(https://www.wpserveur.net)
    No Accents for uploads by Julio Potier
    No TRACE & TRACK request method by Julio Potier
    plugin auth WPS version 1.2.01032016 by Benoît de WP Serveur(https://www.wpserveur.net)
    Pour les patch Urgent mu plugins WPServeur version 1.2.15042016 by Benoît de WP Serveur(https://www.wpserveur.net)
    Purge Transients by Seebz
    Remove Query Strings version 1.0 by WP Serveur(https://www.wpserveur.net)
    Trackin WPS ne pas supprimer version 1.1.1 by WPServeur(https://www.wpserveur.net)
    WP Serveur Dashboard widget
    WP Sécurité Dashboard widget
    THEME
    Spiritual
    MULTISITE

    SETTINGS
    schema-version = 4.2
    previous_ecp_versions =
    Array
    (
    [0] => 0
    [1] => 4.0
    [2] => 4.0.1
    [3] => 4.0.2
    [4] => 4.0.4
    [5] => 4.0.5
    [6] => 4.0.6
    [7] => 4.0.7
    [8] => 4.1
    [9] => 4.1.0.1
    [10] => 4.1.1
    [11] => 4.1.1.1
    [12] => 4.1.2
    [13] => 4.1.3
    [14] => 4.1.4
    )
    latest_ecp_version = 4.2
    recurring_events_are_hidden = exposed
    tribeEnableViews =
    Array
    (
    [0] => list
    [1] => month
    [2] => week
    [3] => day
    [4] => map
    [5] => photo
    )
    last-update-message = 4.1.3
    earliest_date = 2016-05-28 09:00:00
    latest_date = 2017-05-25 20:00:00
    donate-link =
    postsPerPage = 10
    liveFiltersUpdate = 1
    showComments =
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = €
    reverseCurrencyPosition = 1
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    stylesheetOption = full
    tribeEventsTemplate =
    viewOption = month
    tribeDisableTribeBar =
    monthEventAmount = 3
    enable_month_view_cache =
    dateWithYearFormat = j F Y
    dateWithoutYearFormat = j F
    monthAndYearFormat = F Y
    dateTimeSeparator = à
    timeRangeSeparator = –
    datepickerFormat = 4
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    tribe_events_timezone_mode = event
    tribe_events_timezones_show_zone =
    earliest_date_markers =
    Array
    (
    [0] => 2646
    )
    latest_date_markers =
    Array
    (
    [0] => 11545
    )
    disable_metabox_custom_fields = show
    pro-schema-version = 4.2
    hideLocationSearch =
    hideRelatedEvents =
    week_view_hide_weekends =
    weekDayFormat = D j
    hideSubsequentRecurrencesDefault =
    userToggleSubsequentRecurrences =
    recurrenceMaxMonthsBefore = 24
    recurrenceMaxMonthsAfter = 24
    geoloc_default_geofence = 25
    geoloc_default_unit = kms
    google_maps_js_api_key = AIzaSyCc3ZXGJo02ZZ4rWftmnzVM_t2yeV_k-fU
    WORDPRESS TIMEZONE
    Europe/Brussels
    SERVER TIMEZONE
    UTC
    COMMON LIBRARY DIR
    /home/clients/sanctuaires/prod/beauraing/wp-content/plugins/the-events-calendar/common/src/Tribe
    COMMON LIBRARY VERSION
    4.2

    #1127440
    George
    Participant

    Thank you for sharing all of this information!

    The problem seems to be arising from the [upcoming_events_full] shortcode that is provided by the theme. I would recommend contacting the theme author for assistance with why the first event it generates does not function properly (the “read more” link, anyways).

    Cheers!
    George

    #1128663
    Christophe
    Participant

    Hello Georges,

    Thank you for your support. I have contacted the support of the theme and they have found and solved the issue.

    It is now working.

    Thanks,

    Christophe

    #1129360
    George
    Participant

    Wonderful! Best of luck with your site, Christophe. 😀

    — George

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