Find Events From seems not to work

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  • #1353029
    Ian
    Guest

    HI, I am evaluating Events Calendar, and having one issue that I want to be sure of before making a decision. I added a few test events, and when I filter by keyword, I get back a filtered list, but when I filter by Event From date, I get all events, irrespective of date. Is there a known bug, or anything that needs to be configured?
    Thanks,
    Ian

    #1353106
    Caroline
    Member

    Hi Ian,

    Thanks for taking the time to reach out to us here! This definitely doesn’t sound like intended behavior for our date filtering function, and we’d love to have our technical support team take a closer look! Would you mind taking a moment to open a new thread with some more details over on our WordPress.org support forum for The Events Calendar? One of our team members will be on hand to assist as soon as possible! 🙂

    http://wordpress.org/support/plugin/the-events-calendar

    If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps–this will save us a step and help us to get your issue resolved that much quicker!

    Thanks again, and we’ll see you there!

    #1353131
    Ian
    Guest

    Very strange! thanks for your quick response. I tried deactivating
    plugins, and sure enough, it worked fine after that. The funny thing is,
    then I started re-activating all the same plugins, and now it is back
    where it was, except that the filter works fine! So, no problem.

    Thanks so much – still evaluating, but yours looks like the way to go!

    Nice work,
    Ian

    #1353462
    Caroline
    Member

    Hi Ian,

    How strange! Thanks for taking the time to follow up and let us know that all is well now. It’s possible that the original issue might have been related to stray transients or some other type of caching–in any case, the important thing is that all seems to be resolved! 😉

    Since it looks like you’re all sorted by now, I’m going to go ahead and close this thread out for now. We hope you’ll enjoy continuing to evaluate The Events Calendar–please don’t hesitate to follow up with a new thread if there’s anything else that we can do for you!

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