Filterbar disappeared in safari

[Dien]

Hi,
I noticed that on my site (with pro version and filter bar)
http://www.subdomein2.semiography.com
on the events page, in Safari and Firefox, ( on MacOsX) the filterbar stopped working. It used to work fine.
Is it possible it has something to do with the latest update of the pro plugin?
Thanks in advance,
Dien

[Dien]

Sorry about the title; when I started typing this used to be so; but after activating theme twenty-four, the filterbar reappeared and stayed after activating my own theme again.
But also in Twenty-four the functionality was gone in Safari and Firefox.

[Barry]

Hi Dien,

I’m sorry to hear you have hit up against some difficulties.

Could you share your system information by private reply? Sometimes that is useful when diagnosing problems like this one.

I also notice that it appears not to work as expected when I test it with Google Chrome, it just won’t filter – though, interestingly, the reset link appears to work.

Besides testing with a default theme have you also tried deactivating other plugins as described in our troubleshooting guide?

[Dien]

This reply is private.

[Barry]

So things are just slightly out of sync there – can you update Events Calendar PRO to the latest version and does that help with this issue?

[Dien]

Hi Barry, I did update the pro plugin about 7 or 10 days ago so at the moment it is the latest version.
I didn’t notice when the filterbar stopped working but I wonder whether it is ever since the update?

[Dien]

Hi again, and I just noticed that in Safari, the filterbar is not showing up anymore again (see entry nr 2 of this thread).
Regards,
Dien

[Barry]

Hi Dien!

May I ask, is this a test site? If so, would it be possible to deactivate all other plugins (except for ours) and switch to a default, unmodified theme like Twenty Sixteen so I can take a look at the problem under normal conditions?

Can you also confirm which version of Safari you are using?

[Dien]

Hi Barry, sorry I didn’t get back more early.
Yes this is a test site but because I was a bit in a hurry, I rebuilt the entire site in http://www.pegd.nl. The filterbar worked fine until a certain point of rebuilding the website.
This is what happened: the filterbar disappeared after installing the plugins wp-print or wp-email, after working in its settings and save the permalinks.

Therefore, I deactivated and removed the plugins but the filterbar didn’t reappear; I resaved the permalinks; switched to 24; deactivated all events calendar plugins and reactivated them but the filterbar did not come back.
I am worried i’ll have to rebuilt the whole site again!

I hope very much that you can help.
Regards, Dien

[Dien]

I am using Safari 9.01
In Firefox 43.0.4 the filterbar is showing but is not working, also after hitting enter
In Chrome Version 48.0.2564.97 the filterbar is working after hitting enter; auto search is not working.

[Barry]

Thanks Dien.

So on the test site, would it be possible for you to deactivate all other plugins (except for The Events Calendar and Filter Bar) and switch to a default, completely unmodified theme such as Twenty Sixteen then let me know so I can take a look while the site is in a more ‘default’-like state?

Thanks!

[Dien]

Hi Barry I switched to 24 and deactivated all plugins except for events calendar, events calendar pro and filter bar…
regards

[Barry]

Great. So – setting aside the fact that you have to manually click on the filter button (as auto-refresh is turned off) – that seems to be working as expected for me across a range of browsers.

Can you confirm the same?

[Dien]

Hi, yes the filter bar is visible and works in all three browsers now after clicking the ‘add’ button; in chrome no auto search anymore.

[Barry]

In chrome no auto search anymore.

Auto-search (live refresh) seems to be turned off at the moment.

Can you visit Events → Settings → General then check the box next to Use Javascript to control date filtering and save the page?

[Author]

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