Filter bar not working – urgent

[Jasdeep]

Hi,

I just purchased the events filter bar and it is not showing on the events page. I can adjust the settings, but it does not appear.
Website is http://www.sikhs.org.sg

Thank you.

[Victor]

Hi Jasdeep!

Thanks for reaching out to us! 🙂

I’m really sorry you are having this issue. Let me try and help you out on this one.

I see you are using an older version of WordPress as well as an older version of The Events Calendar PRO. Could you please update them to the latest versions and see if that changes anything?

If the filter bar is still not showing, then I would suggest you follow the steps provided in the Testing for Conflicts guide and let me know if there are any changes between each step in the process.

Let me know how this works and if you have any other questions.

Best!

Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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