Filter bar not showing up while logged into WordPress
Thanks for reaching out to us!
Unfortunately, we cannot accept login credentials as state in our terms > http://theeventscalendar.com/terms. However, let me help you troubleshoot this issue.
First, could you please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.
This can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.
Thanks for sending over your system information.
I don’t see anything that would indicate and error from there. All of our plugins are up to date, so that’s good.
I did note that you are using The Events Calendar Shortcode PRO plugin which is not ours, so when testing for conflicts, please deactivate this plugin as well so we can make sure there is no conflict with it.
Let me know how that goes.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
The topic ‘Filter bar not showing up while logged into WordPress’ is closed to new replies.