Filter Bar Causing Conflict on Page

[Greg]

Hi Modern Tribe:

I’ve installed Events Calendar Pro + Filter Bar, and when the filter bar is active, the ajax loader just spins, and all of my events are greyed out. When I disable the filter bar, everything goes back to normal, but we need categorical functionality – which in my opinion should be included in events calendar pro, and not an 89$ add on. This is important functionality to us, and need a fix as soon as possible.

Thanks,
GTC

[George]

Hey @Greg,

Really sorry to hear about these problems on your site! To get started here, I’m curious if you can do basic troubleshooting steps that will give us a solid foundation for more specific troubleshooting if needed:

First, can you share your system information with us? Here’s how to do it → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Next, can you leave Filter Bar activated at all times and then run through the troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on the filter bar issues after each step and see if the same issues come up again.

Let us know what you find from those steps!

Thanks,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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