Filter bar ajax bug

[Aldea]

Hello.

I have a question about the pro version of the version of the plugin.

I’ve installed it(last version) on my client’s website, and for some reason on taxonomy pages, the Ajax filter search doesn’t work. It sends the ajax post call, but it also redirects the user to a random post.

The issue can be found here

Note: i’ve tryied disabling all plugins, to change the theme, but the issue persists. Can you please give us a solution to this problem?

Waiting to hear from you.

Thanks,
Mircea

[Victor]

Hello Mircea!

Thanks for reaching out to us!

That is a strange behaviour you are having. I cannot reproduce the issue in my own local installation, which makes it even stranger, but let me help you troubleshoot that.

This could be related to a permalink structure issue. Could you please let me know what permalink structure you are currently using by going to the wp-admin > Settings > Permalinks ? You can send us a screenshot of it.

Also, are you making any customization to the .htaccess file? Let us know about it.

Thanks,
Victor

[Aldea]

Hi Victor,
For permalinkgs i use Day and name and the .htaccess file is customized.

Thank you

[Victor]

Hello Mircea!

Thanks for clearing that out.

Could you please try flushing your permalinks by going to Settings > Permalinks and click “Save changes” and see if it changes anything?

If there’s no difference, please try changing to “Post name” option as permalink structure and see if any changes. It might also be worth trying to use a basic WordPress .htaccess file.

In addition, we have a good article related to permalinks best practices that might be of help here > https://theeventscalendar.com/knowledgebase/permalinks-best-practices/

Let me know how that goes.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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