Featured image shows favicon

[Elza van Swieten]

Hello, I am testing the Pro version for a client on http://elizabethb.eu/eventi/

Every fisrst and last event shows the favicon image instead of the featured image, and the link doesn’t go to the event but to the Event Category page.

Weird?

[Courtney]

Hello Elza

Unfortunately when I view your site, I am not seeing the favicon in the locations you mentioned. Could you send us screenshots of what you are seeing? Please visit the forum itself to upload these, as attachments via email response aren’t always added to the forum.

Can you also go through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Elza van Swieten]

hi Courtney,

When I put the settings to Default Page template I see the favicons
when I put it to Default event template, I see it ok, but only full width, I loose the primary sidebar…

I put it back to Default Page template so you can see it http://elizabethb.eu/eventi/

[Courtney]

Hello Elza

Does this same thing happen when you went through Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ with a theme like Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

I haven’t been able to replicate the issue, but find it very odd that even when you see a favicon, that it isn’t clickable as other featured images are.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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