Hi there Suus,
Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁
We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.
To give you a quick tip, following the Testing for conflicts guide should help identify is this is an issue with the theme or other plugin, or if indeed there’s something wrong with The Events Calendar. I should also say that we haven’t received any other reports of this glitch so it’s likely to be a theme conflict.
I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.
Best,
Nico