Featured Image is missing for my Events

[Daniel]

My client has a theme called U-Design, however when I add or edit an Event in WordPress there is no “Featured Image”. I’ve checked the functions.php file and it contains:

if ( function_exists( 'add_theme_support' ) ) {
    add_theme_support( 'post-thumbnails');
}

I’ve even changed this code, but still no “Featured Image”:

if ( function_exists( 'add_theme_support' ) ) {

        add_theme_support( 'post-thumbnails', array( 'post', 'tribe_events' ) );

	add_theme_support( 'thumbnail', array( 'post', 'tribe_events' ) );

}

When I edit a Post or page there is “Featured Image”.

On another site I’m using the free version of The Events Calendar and it does show “Featured Image”, so this is likely a theme issue with U-Design.

Thanks.

[Daniel]

FYI – the discussion thread over at U-Design on this topic is: http://dreamthemedesign.com/u-design-support/discussion/comment/94670#Comment_94670

[Josh]

Hey Daniel,

Thanks for reaching out to us!

Definitely sounds like a strange issue to be having. I tested with my local install to ensure this wasn’t an issue related to our plugin but wasn’t able to reproduce the issue.

There are some plugins (and potentially a setting within the theme) that allow you to manually control what metaboxes show on post types. One common one that comes to mind is Advanced Custom Fields which allows, when setting custom fields for a post type, to select other elements to exclude from the page.

To test for this you can follow our Testing for Conflicts procedures to help in determining whether it is the theme or plugin causing the issue. Beyond that, there isn’t a whole lot of support we can provide for plugin/theme conflicts. If there is something that the theme developer believes we’re breaking WordPress best practices with, we’re more than happy to investigate and correct.

I apologize for the inconvenience. Let me know if the other suggestion above helps.

Thanks!

[Daniel]

Josh,
I tried uninstalling the U-Design theme, then re-installing it. There was a notice to add two recommended plugins, so I clicked OK, and voila, the Featured Image came back on the Events.

[Josh]

Hey Daniel,

I’m glad you were able to get it working! I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Author]

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