Featured Image in Backend Gone

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  • #1212994
    Jessica
    Participant

    I am working on a new site that is currently in dev staging. My WooCommerce Integration plugin for my theme has resulted in the removal of the Featured Image option in the Event posts. I followed the steps for testing conflicts and know that this plugin is the one that’s causing the issue.

    Documentation on the plugin is at http://dreamthemedesign.com/u-design-support/discussion/10286/u-design-woocommerce-integration-plugin/p1. I am not clear if my purchases will work without this integration plugin.

    #1213395
    Nico
    Member

    Hi there Jessica,

    Thanks for getting in touch with us! I’m glad to help you out on this issue 🙂

    First of all, great work spotting the conflicting plugin! I’m really not familiarized with it, and not sure what it does (unfortunately the link you provided is only for registered users in their site). Best I can say is reach out to them and report this issue, maybe they are even aware of it and have a solution. One thing that might be useful to include in the report is to check if featured images are still available in other posts types such as posts, pages or even products.

    Can you please give me the name of the theme? Maybe I can find a related thread about this.

    Please let me know if they are able to give you some more information,
    Best,
    Nico

    #1224406
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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