Featured image

[Mariano]

Hi,

I’d like to know whether one of the last updates had an impact on the featured images.
Client is sure that they had loaded them.
Would it be possible that one of the last update had deleted them and included them in the body copy ?
Any other complaint about that ?

I doubt it but prefers to be certain.

Thanks.

[George]

Hey @Mariano,

Sorry to hear about some issues with the featured images. In the last update, there were no changes, but I am referring to a one-version jump. For example, version 4.1.2 to 4.2.2.

1. What version of the plugin was your client upgrading from?

2. Can you post the system information of that site to this thread? Here is how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

3. Can you explain what the actual newfound issues with featured images are? Are they just not showing up? Please share a link to a page on your site where this can be seen, if possible…

Thank you!

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts