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- This topic has 2 replies, 2 voices, and was last updated 6 years, 6 months ago by Support Droid.
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September 19, 2017 at 4:32 pm #1351524ShaneGuest
featured events not showing on top of the list view after plugin update.
working properly on Version 4.5.2.1 after updating to Version 4.5.12.2. list view is now sorted by date.
September 19, 2017 at 6:59 pm #1351603CarolineMemberHi Shane,
Thanks so much for reaching out–I’m so sorry to hear that you’re having some trouble with your events in List View after updating. Unfortunately, we’re not equipped to provide technical support for current plugin users here in our pre-sales forum, but we’d be more than happy to assist at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
October 11, 2017 at 9:37 am #1362148Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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