FB Feed not working

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  • Author
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  • #1515398
    joe farwell
    Participant

    Hello,

    My client has been posting numerous events on their FB account and the events are not syncing to their website: charleyslg.com

    Can someone please take a look at this? Thanks!

    #1515642
    Courtney
    Member

    Hi there Joe

    Thanks so much for reaching out!

    Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access/) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

    We are currently figuring things out as they continue to evolve with the Facebook Privacy Policy. For now, the best places to check in on the status of our plugin’s access to Facebook are https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/ and https://theeventscalendar.com/event-aggregator-status/.

    This is the most accurate information: https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

    You can import events that You created on Facebook if you connect Facebook and EA using that same account on your site.

    Please let me know if you have any other questions!

    Thanks
    Courtney 🙂

    #1519476
    joe farwell
    Participant

    Hi Courtney,

    So according to the article you posted (https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/) it says that this feature will no longer work.

    Update April 26, 2018: The ability to import events that you created yourself (so long as you had linked Event Aggregator to Facebook with the same account) no longer seems viable.

    So is it possible to sync events or not?

    Thanks for clarifying

    #1519967
    Courtney
    Member

    Hey Joe

    Facebook continues to make changes without notification in advance for developers. As of today, imports are not working. We are removing mentions of Facebook from our Event Aggregator product page, etc. We will certainly keep you posted if Facebook reopens the event API that allows us to access events on Facebook.

    I really wish I had better news to share.

    Thanks
    Courtney

    #1537136
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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