Fatel Error – font rejected by sanitzer

[Timothy Helmick]

System locks up when trying to make event post or work on any old events.
Receive error –
10:49:46.592 downloadable font: rejected by sanitizer (font-family: “dashicons” style:normal weight:normal stretch:normal src index:0) source: https:// xxxxxxxxxxxxxx /wp-includes/fonts/dashicons.eot 1 load-styles.php:1:11

[George]

Sorry to hear this Timothy!

Our plugins would not generate this sort of error, and so it may be something arising from a server issue or an issue with your theme or other plugins on your site.

Here’s what I would recommend doing:

1. Contact your web host’s support team to see if they have any insight on this. There may be a server or .htaccess issue causing this, and they can tell if that’s the case and/or offer a solution.

2. If that’s not fruitful, do the complete set of troubleshooting steps on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in that process, go back and try to “make event post or work on any old events” and see if the error goes away anywhere along in the process.

Let us know what you find! 😀

— George

[Timothy Helmick]

Thank you for your suggestions. However, it seems to be a FIREFOX browser issue. Site works fine from other browser and we tried different locations, connections and get the same result on Firefox.

[George]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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