Fatal Error when trying to view attendees.

[schauundhorch]

Hello,
I have the lastest version of events calendar and event calendar pro installed. When I try to view attendees in events I get the fatal error:

Fatal error: Class ‘Tribe__Tickets__Attendance’ not found in /www/htdocs/xxx/xxx/wp-content/plugins/the-events-calendar/vendor/tickets/src/admin-views/attendees.php on line 22

when I comment this line of code out:

$total_deleted = Tribe__Tickets__Attendance::instance( $event_id )->get_deleted_attendees_count();

It is working, but I think this could not be the solution?!

I hope you can help me to fix this?!

[Geoff B.]

Good evening Christian and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the Fatal error while trying to view attendees.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

By the looks of it, I believe you are either:

1. Using an older version of our Ticket plugins
2. There is a theme or plugin conflict at play

I’ll be able to tell after looking at the system information.

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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