Fatal Error when adding them to the cart.

[Oliver]

Fatal error: Uncaught TypeError: Argument 1 passed to tribe_array_merge_recursive() must be of the type array, boolean given, called in /www/htdocs/w00f8af1/xxxxxxe/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php on line 97 and defined in /www/htdocs/w00f8af1/xxxxxxxxx.de/wp-content/plugins/event-tickets/common/src/functions/utils.php:14 Stack trace: #0 /www/htdocs/w00f8af1/xxxxxxxxx.de/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php(97): tribe_array_merge_recursive(false, Array) #1 /www/htdocs/w00f8af1/xxxxxxxxx.de/wp-content/plugins/event-tickets-plus/src/Tribe/Meta/Storage.php(54): Tribe__Tickets_Plus__Meta__Storage->maybe_update_ticket_meta_cookie() #2 /www/htdocs/w00f8af1/xxxxxxxxx.de/wp-content/plugins/event-tickets-plus/src/Tribe/Tickets.php(29): Tribe__Tickets_Plus__Meta__Storage->maybe_set_attendee_meta_cookie() #3 /www/htdocs/w00f8af1/xxxxxxxxx.de/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php(1082): Tribe__Tickets_Plus__Tickets->process_front in /www/htdocs/wxxxxxxxxxx/wp-content/plugins/event-tickets/common/src/functions/utils.php on line 14

[Andras]

Grüss dich Oliver,

Thanks for reaching out and I’m really sorry you are experiencing this issue. Let me help you solve this.

To be able to help you could you share your system information with me in a private reply? Here’s our handy guide for that:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Also make sure that your plugins, theme and WordPress is updated to the latest versions.

Try to test also if the issue still comes up when you switch to a default theme like twentysixteen, and switch off all the plugins except for the needed ones (The Events Calendar, Event Tickets, Event Tickets Plus, WooCommerce).

Thanks! I’ll be waiting for the results.

Freundliche Grüsse
Andras

 

[Oliver]

Thanks for your answer, but i am not the only one here withe this Probleme. All Plugins are testet and other theme but still this error.
Regards

[Andras]

Hello Oliver,

I hear you. Can you share the links to some of the threads where this issue is brought up.

Also, in order to be able to help you, please share with me your system information in a private reply.
https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I’m afraid that without it I won’t be able to help you much.

Thanks and cheers,
Andras

PS: Wenn du möchtest, ich kanns probieren dir auf Deutsch zu helfen, wenn dass einfacher für dich ist. Lass mir wissen.

[Geoff]

Hi Oliver,

I just wanted to let you know that we released Events Tickets Plus 4.2.7.1 moments ago and it includes a fix for this issue. Please update when you have the chance and let us know if you continue to have any problems creating tickets and we’d be happy to help.

Thanks a ton for reporting this so we could get a fix out — we appreciate your support and for sticking with us while we worked on this.

Cheers,
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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