Fatal error on Factory.php

[Estefania]

Hi,

I am working on a local site that is part of a multisite WordPress installation. I am also currently using the Avada theme.

Every time I activate the Events Calendar plugin and try to update information (for example when I try to update a page on the WordPress dashboard editor, or a slider). It comes back with a fatal error on the Factory.php file on line 3.

It specifically says this:
Fatal error: /wp-content/plugins/the-events-calendar/src/Tribe/Asset/Factory.php on line 3

Thanks!

[Trisha]

Hello, Estefania!

Thank you for using The Events Calendar! ?

I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

If you’re looking for technical support, it would be awesome if you could post your question to our The Events Calendar support forum on WordPress.org.

If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

This said I can give you a quick tip. One of the first things we ask you to do is to go through our Testing for Conflict guide. You can find that here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Cheers,
Trisha

[Author]

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