Fatal Error – Events Page Whitescreen

  • Post date

Home › Forums › Ticket Products › Event Tickets Plus › Fatal Error – Events Page Whitescreen

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 20, 2016 at 2:41 am #1059017
    Des McFadden
    Participant

    Hi,

    I have events calendar 4.0.5 installed and events tickets and events tickets plus.

    This set up was working in test site but since Monday getting a fatal error and events page white screen
    [20-Jan-2016 10:30:16 UTC] PHP Fatal error: Call to undefined function tribe_get_date_option() in /home/c558202/pintsandrugby.com/wp/wp-content/plugins/the-events-calendar/src/functions/template-tags/loop.php on line 154

    Any ideas?
    Thanks,
    Kate

    January 20, 2016 at 8:31 am #1059314
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Looks like you got an early copy of 4.0.5 that had this issue.

    Please follow these steps to manually remove The Events Calendar

    Manual Updates

    And then reinstall with newest copy on WordPress.org:

    The Events Calendar

    It is important you grab a new copy as that will have the fix in it.

    If after doing that you still have an issue please let me know.

    Thanks

    February 18, 2016 at 8:35 am #1076947
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Fatal Error – Events Page Whitescreen’ is closed to new replies.