Failed to Open Stream Error

[Sarvanshu Ahluwalia]

Hey,

I just installed Events Calendar on my Media Temple hosting and getting this error.

Warning: fopen(/tmp/tribe_tmp_file_logger_2017-03-01.log): failed to open stream: Permission denied in /nfs/c12/h07/mnt/219457/domains/ctfdev.tulipfestival.ca/html/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php on line 68

Warning: fopen(/tmp/tribe_tmp_file_logger_2017-03-01.log): failed to open stream: Permission denied in /nfs/c12/h07/mnt/219457/domains/ctfdev.tulipfestival.ca/html/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php on line 68

Warning: Cannot modify header information – headers already sent by (output started at /nfs/c12/h07/mnt/219457/domains/ctfdev.tulipfestival.ca/html/wp-content/plugins/the-events-calendar/common/src/Tribe/Log/File_Logger.php:68) in /nfs/c12/h07/mnt/219457/domains/ctfdev.tulipfestival.ca/html/wp-includes/pluggable.php on line 1179

Looking forward to the solution.

Thanks,
Sarvanshu

[George]

I’m sorry to hear about this, Sarvanshu! I cannot recreate this problem, so here’s what I would recommend doing:

1. Deactivate and then DELETE both The Events Calendar and Events Calendar Pro from your site. This will not erase any event data.

2. Download a fresh copy of The Events Calendar from theeventscalendar.com/my-account/downloads

3. Install this fresh copy of The Events Calendar on your site.

4. Activate this fresh copy of The Events Calendar on your site, and then see if these errors come up anywhere again. What do you find?

5. If errors do arise, then this indicates a problem with your server and/or a plugin or theme conflict. So if errors persist after these steps, skip down to “The Troubleshooting Steps” below.

6. If no errors arise, then download a fresh copy of Events Calendar Pro from theeventscalendar.com/my-account/downloads and install it on your site.

7. Activate this fresh copy of The Events Calendar on your site, and then see if these errors come up anywhere again. What do you find?

8. If errors do arise, then this indicates a problem with your server and/or a plugin or theme conflict. So if errors persist after these steps, skip down to “The Troubleshooting Steps” below.

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The Troubleshooting Steps

• Do the complete set of troubleshooting steps on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in that process, try to recreate the error messages and see what you find.

• If the error message persist even after all of those steps, then this indicates there could be a server-specific issue. So contact the Media Template support team and report your findings, including a link back to this forum thread for reference to show all of the testing you’ve already done.

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Let us know how things go!
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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