Facebook Tab

[Francois]

Every time I try to access the Facebook tab I keep getting the error below:

Error establishing a database connection
This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at racerboydreamscom.ipagemysql.com. This could mean your host’s database server is down.

Are you sure you have the correct username and password?
Are you sure that you have typed the correct hostname?
Are you sure that the database server is running?
If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

[George]

I’m sorry to hear this Francois!

I cannot recreate this behavior and am surprised to hear that happens only on the Facebook tab specifically.

To help investigate, can you share your system information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Francois—I forgot to ask, but how specifically are you hosting your website? Who is the web host you are using? Share a link to the company’s main website if you don’t mind. Just curious—it might be quite helpful! 🙂

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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