Facebook Events Not Importing After Server Change

[humanesocietytampabay]

Hi there! Our FB Events plugin will no longer import events, either manually or automatically. This occurred after we switched to a new server. It is a Windows server. Can you tell me what adjustments might need to be made on that end to fix this problem?

[Julie Kuehl]

Hello humanesocietytampabay,

I’m sorry that our plugin is not working for you. Unfortunately, it’s a known issue with Windows servers that we currently don’t have a fix for. It is, however, on our radar and we do still have an open ticket for it. There was also a discussion earlier this year that might give you some small insight (https://theeventscalendar.com/support/forums/topic/cant-import-fb-events/page/2/#post-31844).

At the moment, I don’t have a timetable for when this might be addressed, but we do have maintenance releases that go out frequently so it could find it’s way into one of those. I apologize that we don’t have something better for you at the moment.

— Julie

[Leah]

Hi humanesocietytampabay,

I just wanted to give you a quick update here. We did not get a chance to look further into this issue for the upcoming version 3.2 release. However, it is still very much a priority for us and will be included in a maintenance release when we have the resources to allow it. Thank you for your patience in the meantime.

Best,
Leah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts